Refund policy
2. REFUND POLICY
Reserve Power Press™
Operated by Victoria Crossing Limited
Effective Date: September 6, 2026
Reserve Power Press™ primarily sells digital publications and downloadable products. Because digital products can normally be accessed or downloaded shortly after purchase, different refund considerations apply to them than to physical goods.
2.1 Digital Products
Unless otherwise stated on an individual product page, purchases through Reserve Power Press™ are for digital products only. No physical product will be shipped.
Because a digital product cannot practically be returned after delivery, digital-product sales are generally final and non-refundable once access to the product has been provided.
2.2 Problems With a Purchase
Please contact Reserve Power Press™ if you have been charged more than once for the same purchase, received an incorrect product, received a corrupted or defective file, cannot access a purchased download because of a technical problem, or received a product materially different from the product described at the time of purchase.
Reserve Power Press™ will make reasonable efforts to correct the problem or provide a functioning replacement.
If the problem cannot reasonably be corrected, a refund may be issued.
Refunds will also be provided where required by applicable consumer-protection law.
2.3 Change of Mind
Because digital publications can be accessed, copied, stored, or downloaded after delivery, Reserve Power Press™ generally does not provide refunds solely because a purchaser changes their mind, decides not to read the publication, decides the material is not personally useful, expects material substantially beyond that described on the product page, or accidentally purchases a product after having been given a reasonable opportunity to review the product description and price.
Customers should therefore review the product description carefully before completing their purchase.
2.4 Duplicate Purchases
If you accidentally purchase the same digital product more than once, contact don@contractsandcommerce.com with the relevant order information.
After the duplicate transaction has been confirmed, Reserve Power Press™ will normally refund the duplicate purchase.
2.5 Technical Problems
If a download link does not work or a file cannot be opened, please contact don@contractsandcommerce.com before initiating a payment dispute.
We will make reasonable efforts to provide a functioning replacement download or otherwise correct the technical problem.
2.6 Approved Refunds
Where a refund is approved, it will ordinarily be returned through the original payment method.
The time required for the refund to appear may depend upon Shopify, the payment processor, financial institution, card issuer, or other provider involved.
2.7 Consumer Rights
Nothing in this Refund Policy is intended to exclude, restrict, or replace any right or remedy available to a customer under applicable consumer-protection law that cannot legally be excluded.
2.8 Contact
Refund and download inquiries should be directed to:
Reserve Power Press™
Operated by Victoria Crossing Limited
Nova Scotia, Canada
Email: don@contractsandcommerce.com
Copyright © 2026 Victoria Crossing Limited. All rights reserved.
Reserve Power Press™